Category Archives: Comcast

Comcast Coughs Up Free A/B Switch

Update: This A/B switch episode finally ends with today’s post, third in a series that began with Sentient Life Not Found via Email at Comcast, then progressed to Found: Sentient Life at Comcast before ending up here. It  started when … Continue reading

Posted in Comcast, Public Relations, Rants | 3 Comments

Found: Sentient Life at Comcast

Rhonda from Comcast Corporate is one nice lady. Between the phone message she left last night and the pleasant conversation we just had, it feels like I’ve been thanked for being a Comcast customer about a zillion times. She promised to … Continue reading

Posted in Comcast, Public Relations, Rants | 1 Comment

Sentient Life Not Available via Email at Comcast

This email thread is classic Comcast. You have to read the whole thing.  In the interest of full disclosure: I have copied it word for word and made very few changes, except for flipping it so that it’s in chronological … Continue reading

Posted in Comcast, Rants, Uncategorized | 2 Comments